FAQ – Software License Questions | Licentiecode-deal

FREQUENTLY ASKED QUESTIONS

1. How will I receive my order?
   After payment, you will receive your license key and download link instantly via email. Please also check your spam folder.

2. How fast is delivery?
   Delivery is instant after payment. In rare cases, it may take a few minutes.

3. Can I return my order?
   Digital products (such as license keys) cannot be returned. By completing your purchase, you agree to immediate delivery and waive your right of withdrawal.

4. What if my license does not work?
   Please contact us at info@licentiecode-deal.nl. We will provide a replacement or suitable solution.

5. Are the licenses legal?
   Yes, we provide legal licenses within European regulations. These may come from surplus or volume licensing.

6. Do I need a subscription?
   No, most products are one-time purchases unless stated otherwise.

7. Will I receive updates?
   This depends on the product. In many cases, updates are included as standard.

8. Can I reinstall the software?
   Yes, as long as the license remains valid and is used according to instructions.

9. I did not receive an email, what should I do?
   Check your spam folder. If you still haven’t received anything, contact us.

10. Can I use the license on multiple devices?
    This depends on the license type. Please check the product description.